20,000 sq ft, 3 building renovation on 2 acre site

Our client's vision: Longtime owner of this Day Spa built her business over 20 years on original family property. As new spas entered the market, she needed to reinvent and regain leadership in the community. She cleverly hired a ‘secret customer’ to review her existing spa. With the opportunity to expand her property, she entrusted IDC as visionaries to develop the site, the land and existing buildings.

Challenges: The spa needed to grow to add more services. The spa lacked an effective sense of entrance. Customers walked into the single door into a set of stairs, with no greeting or reception.

Result: More than doubling her space, we transformed a day spa to a full spa, med-spa, and wellness center destination. We created a grand sense of entry, more parking, more service spaces, and improved, harmonious flow between existing and new facility. Repurpose additional buildings on site for future expansion for mens’ and womens’ finishing services.

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